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Digital Operational Resilience Act (DORA) Lead Manager

Thank you for choosing Global Skills Factory for your DORA Lead Manager training. This training is organized by Global Skills Factory Oy, in partnership with PECB, an accredited and globally-recognized professional certification body based in Canada. The course will be delivered online, in the self-study format. Global Skills Factory facilitates your onboarding, learning, examination, and certification processes. Upon course completion, passing the certification exam, and meeting the certification criteria, your credential studied is issued by PECB. For any queries on training and exam enrollment in our live classroom, online, or self-study options, please write to Our Training Manager will get back to you within 24 hours. If you have multiple candidates to enroll or need corporate training, please email for group discounts and/or extended partnerships. For more information and to enroll in this course, you can visit our global training website:

Digital Operational Resilience Act (DORA) Lead Manager Training Course.

What Is Digital Operational Resilience?

Digital operational resilience refers to the ability of a financial entity to build, assure, and review its operational integrity and reliability by ensuring, either directly or indirectly through the use of services provided by ICT third-party service providers, the full range of ICT-related capabilities needed to address the security of the network and information systems which a financial entity uses, and which support the continued provision of financial services and their quality, including throughout disruptions.1

As the financial sector heavily relies on digital technologies, new cyber threats continue to emerge. In response, the European Union has developed the Digital Operational Resilience Act (DORA) to enhance digital operational resilience in the financial sector.

What Is DORA?

DORA is a regulation that requires entities in the financial sector to ensure they can withstand, respond to, and recover from all types of ICT-related incidents, risks, and threats. It was enacted by the European Parliament and the Council of the European Union on December 14, 2022, Regulation (EU) 2022/2554, and seeks to harmonize and streamline regulations related to ICT risk management, ensuring consistency and coherence across the EU. DORA requires financial entities to adhere to the principle of proportionality, which considers their operations’ size, risk profile, and complexity.

DORA sets out the key requirements for financial entities in five main areas:

  1. ICT risk management: Financial entities must establish and maintain an effective ICT risk management framework to effectively identify, classify, and reduce ICT risks.
  2. Incident management: Financial entities must establish effective incident management and a harmonized framework for reporting major ICT-related incidents to regulatory bodies, facilitating a better understanding of emerging threats and enabling coordinated responses.
  3. Digital operational resilience testing: Financial entities must conduct regular testing to assess their capacity to withstand ICT disruptions. This includes vulnerability assessments and penetration testing, with requirements tailored to the entity’s size and risk profile.
  4. Third-party risk management: Recognizing the increasing reliance on third-party service providers, including cloud services, DORA sets out rules for managing ICT risks in the supply chain, ensuring that financial entities have oversight over the resilience of their critical third-party providers.
  5. Information and intelligence sharing: DORA encourages financial entities to share cyber threat intelligence and other relevant information to enhance collective understanding and defense mechanisms against ICT threats.

Why Is DORA Important?

As of January 17, 2025, financial entities will be required to ensure compliance with DORA requirements. Noncompliance with DORA can result in significant penalties, reflecting the seriousness with which the EU views digital operational resilience. While the specific penalties can vary based on the nature and severity of the noncompliance, they are designed to be dissuasive and proportionate.

Organizations must adapt and update their digital operational resilience strategies to keep pace with evolving technologies and threats. This ongoing process involves collaboration across all levels of the organization, from executive leadership to operational staff, as well as with external partners and regulators.

How Do I Get Started?

The PECB Certified DORA Lead Manager training course will help you gain the knowledge and advance the skills in establishing, implementing, and managing an ICT risk management framework based on DORA requirements. PECB experts are eager to guide and assist you throughout the certification process to offer you a worthwhile experience.

1 DORA, Article 3 Definitions 

DORA Lead Manager

The PECB Certified DORA Lead Manager training course equips you with the necessary skills to lead and oversee the implementation of digital operational resilience strategies within financial entities to help them ensure compliance with European Union’s Digital Operational Resilience Act (DORA).

Why Should You Attend?

As DORA will come into force on January 17, 2025, there’s never been a more crucial time to grasp its implications and requirements thoroughly. Attending the PECB Certified DORA Lead Manager training course offers a unique opportunity to engage with industry experts and peers, fostering valuable discussions and insights into best practices for digital operational resilience. Through interactive sessions and practical exercises, you will gain real-world perspectives on implementing effective strategies to mitigate ICT risks and enhance digital operational resilience in financial institutions.

Additionally, attending this course demonstrates your commitment to professional development and positions you as a competent leader in the evolving landscape of digital operational resilience. Upon successfully completing the training course and exam, you can apply for the “PECB Certified DORA Lead Manager” credential.

Who Should Attend?

This training course is intended for:

  • Financial institutions executives and decision-makers
  • Compliance officers and risk managers
  • IT professionals
  • Legal and regulatory affairs personnel
  • Consultants and advisors specializing in financial regulation and cybersecurity

Learning Objectives

After completing this training course, you will be able to:

  1. Understand the regulatory landscape and compliance requirements outlined in DORA, focusing on key pillars such as ICT risk management, ICT-related incident management and reporting, digital operational resilience testing, and ICT third-party risk management
  2. Implement effective strategies and measures to enhance digital operational resilience and mitigate ICT risks within financial institutions, aligning with DORA requirements and industry best practices
  3. Identify, analyze, evaluate, and treat ICT risks relevant to the financial entities
  4. Develop and maintain robust ICT risk management frameworks, incident response plans, business continuity and disaster recovery plans
  5. Foster collaboration and communication with key stakeholders to ensure successful implementation and ongoing compliance with DORA
  6. Utilize industry-standard tools and methodologies for monitoring, assessing, and managing ICT risks and vulnerabilities, enhancing the overall security posture of financial institutions

Educational Approach

  • The training course incorporates interactive elements, such as essay-type exercises and multiple-choice quizzes, some of which are scenario-based.
  • Participants are strongly encouraged to communicate and engage in discussions.
  • The quizzes are designed in a manner that closely resembles the format of the certification exam.

  • Day 1: Introduction to the concepts and requirements of DORA
  • Day 2: ICT-related risk and incident management
  • Day 3: ICT third-party risk management and information sharing
  • Day 4: Review and continual improvement
  • Day 5: Certification exam

The “PECB Certified DORA Lead Manager” exam meets the PECB Examination and Certification Program (ECP) requirements, and it covers the following competency domains:

  • Domain 1: Fundamental concepts of ICT risk management and digital operational resilience
  • Domain 2: Preparing and planning for DORA project implementation
  • Domain 3: ICT risk and ICT-related incident management
  • Domain 4: Digital operational resilience testing and ICT third-party risk management
  • Domain 5: Review and continual improvement

After successfully passing the exam, you can apply for one of the credentials shown below. You will receive the certificate once you comply with all the requirements related to the selected credential.

The requirements for certifications are as follows:

Credential Exam Professional experience Risk Management experience Other requirements
PECB Certified DORA Provisional Manager PECB Certified DORA Lead Manager exam or equivalent None None Signing the PECB Code of Ethics
PECB Certified DORA Manager PECB Certified DORA Lead Manager exam or equivalent Two years: One year of work experience in ICT risk management Project activities: a total of 200 hours Signing of the PECB Code of Ethics
PECB Certified DORA Lead Manager PECB Certified DORA Lead Manager exam or equivalent Five years: Two years of work experience in ICT risk management Project activities: a total of 300 hours Signing of the PECB Code of Ethics
PECB Certified DORA Senior Lead Manager PECB Certified DORA Lead Manager exam or equivalent Ten years: Seven years of work experience in ICT risk management Project activities: a total of 1,000 hours Signing of the PECB Code of Ethics

The ICT risk management activities should follow best practices and include the following:

    • Drafting a DORA implementation business case
    • Managing a DORA implementation project
    • Implementing an ICT risk management framework
    • Managing documented information
    • Implementing corrective actions
    • Monitoring and improving the performance of the ICT risk management framework

General Information

  • Certification and examination fees are included in the price of the training course
  • Participants will receive the training course material containing over 450 pages of explanatory information, examples, best practices, exercises, and quizzes.
  • An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course
  • If candidates fail the exam, they can retake it within 12 months following the initial attempt for free.

For additional information about this course and/or other certification courses we offer, contact us at

Start Time


15 June 2024

Finish Time


15 September 2024


Global Skills Factory OY - Self-Study

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