ISO 9001 Quality Management System – Foundation Training Courses
In our current globalized economy and complex supply chains, John Ruskin’s adage, “Quality is never an accident. It is always the result of intelligent effort” is even more relevant today than it was on the day he said it. Organizations cannot rely on chance and hope to deliver quality products and services; instead, they must establish a consistent and planned approach for managing quality. With over one million certified organizations worldwide, ISO 9001 remains the world’s most well-known standard, which provides organizations with a structured approach for quality management and helps them consistently provide products and services that meet and, where possible, exceed customer requirements.
What is ISO 9001?
Published initially in 1987, ISO 9001 is the first international management system standard (MSS) that specifies the requirements for the establishment, implementation, operation, maintenance, and continual improvement of a quality management system (QMS) in an organization.
ISO 9001 is based on seven quality management principles and it aims to help organizations be more efficient and improve customer satisfaction. A common misconception is that ISO 9001 is intended for larger companies and manufacturers. However, the requirements of ISO 9001 are generic and applicable to any organization, regardless of its type, size, or the products or services it provides.
Although ISO 9001 was initially published in 1987, it has undergone several revisions in order to keep up with good practices and trends in the business world and ensure continuous suitability. The latest (5th) edition of the standard is titled ISO 9001:2015 Quality Management Systems – Requirements. After running a survey with over 8,000 respondents, in May 2021, the ISO subcommittee for quality systems (ISO/TC 176/SC 2) confirmed that ISO 9001:2015 is still relevant and recommended that it remains unchanged.
Figure 1: ISO 9001 publication and revision timeline
ISO 9001 Foundation
Why should you attend?
ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.
After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.
Who should attend?
The ISO 9001 Foundations training course is intended for:
- Managers and consultants seeking to know more about quality management
- Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
- Individuals engaged in or responsible for quality management activities in their organization
- Individuals wishing to pursue a career in quality management
Learning objectives
Upon successful completion of this training course, the participants will be able to:
- Describe the quality management concepts, principles, and definitions
- Explain the main ISO 9001 requirements for a quality management system
- Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001
Educational approach
The training course is participant centered and contains:
- Lecture sessions are illustrated with graphics, examples, and discussions
- Interactions between participants by means of questions and suggestions
- Quizzes with similar structure to the exam
Prerequisites
There are no prerequisites to participate in this training course.
Course Agenda
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Day 1: Introduction to quality concepts, QMS, and clauses 4–6 of ISO 9001
Day 2: Clauses 7–10 of ISO 9001 and certificate exam
Examination
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This course is taught in partnership with PECB. The exam fully meets the requirements of the PECB Examination and Certificate Programme. It covers the following competency domains:
Domain 1: Fundamental concepts and principles of quality management and a QMS based on ISO 9001
Domain 2: ISO 9001 requirements for a quality management system —Clauses 4 to 10
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.
Certificate requirements
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First, a candidate needs to complete the PECB ISO 9001 Foundation training course. Then, they need to take the exam and after successfully passing the exam, candidates will be able to apply for the “PECB Certificate Holder in ISO 9001 Foundation” certificate. This is an entry-level credential.
There are no prerequisites on professional or management system project experience required. Thus, following the training course, passing the exam and applying for the certificate are the only certificate program requisites that certificate holders shall meet before obtaining the certificate.
For more information please refer to the Certification Rules and Policies.
The certificate requirements are:
Designation Training Course Exam Professional experience MS audit/assessment experience QMS project experience Other requirements PECB Certificate Holder in ISO 9001 Foundation Complete the PECB ISO 9001 Foundation Training Course Pass the PECB ISO 9001 Foundation exam None None None Signing the PECB Code of Ethics
General Information
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- Certificate and examination fees are included in the price of the training course.
- PECB will provide over 200 pages of instructional materials containing explanations, guidance, and practical examples.
- An attestation of course completion worth 14 CPD (Continuing Professional Development) credits will be issued.
- In case of exam failure, you can retake the exam within 12 months for free.
For additional information, please contact us at info@globalskillsfactory.fi
